User Base:  

ShopGoodwill features several unique and one-of-a-kind items from Goodwill donation centers across the country. The site typically has around 24,000 items available, ranging from antiques and art to jewelry.

Fees:  

There is no fee to sign up and bid on items on ShopGoodwill. Individuals are not allowed to sell their items on ShopGoodwill, so there are no applicable seller fees or accompanying attention getter fees.

Selling:  

Selling on ShopGoodwill is limited to participating member Goodwill organizations. Individual users are not allowed to post their items and list them for auction.

Buying:  

Bidding and buying on ShopGoodwill.com is fairly easy. Categories are easy to navigate. However, there is no search bar on the initial page. To type in a search term you first have to go to a specific search page, which while not difficult, is sort of annoying.

Purchasing on ShopGoodwill is enhanced by using the free “My shopgoodwill” area, where members can view auctions they are involved in, or even just watch a particular auction. You can even enter information and price range about an item you’re looking for and have Goodwill email you if a matching item is posted on the site.

Reliability/Security:  

Because sellers are all from the verified Goodwill organization, you don’t have to worry about seller trust. Feedback is not incorporated, but the site administration does work to minimize online fraud and make ShopGoodwill a safe place to bid and buy.

Help/Support:  

Help and support for ShopGoodwill is somewhat limited. The online help center has a fair FAQs section for general help and Goodwill accepts email inquiries.

ShopGoodwill is a nice auction site and a pretty good place for collectors and people looking for unique antiques. But the userbase and number of auctions is limited, and the site lacks several advanced features and some functionality. ShopGoodwill is a decent auction site; it just isn’t complete.

For a more complete online auction experience check out eBay, eBid or OnlineAuction.