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TopTenREVIEWS - Silver Award - Awarded for excellence in design, usability and feature set

OnlineAuction.com has been providing online auction services for over ten years. With low selling fees and a large user base, OnlineAuction.com earns our TopTenREVIEWS Silver Award for its multitude of services including free product photos, comprehensive marketing tools and excellent customer service.

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Selling Fees
Compare
10/10
eBay
OnlineAuction
eBid
ePier
WebStore
WeBidz
CQout
Auction Fire
Listia
Auction-Warehouse
9.4
10
10
10
10
10
9.4
10
10
10

Selling your wares on this online auction site enables you to keep more of your profits because you pay lower fees. You pay a monthly fee of $8.00 to list your items. There are no per-item listing fees or back-end fees to pay when your item sells. That means you keep 100 percent of your profits once the $8.00 fee is paid. Additionally, if your item does not sell, you can relist it at no additional cost.

The OnlineAuction.com site comes with an image-upload feature that allows you to post four photos of each item that you list. In comparison, most auction sites only allow one. To add more than four photos, you must pay $0.25 per additional image.

If you want to set up your own store, you have a couple of options. You can pay a $10.00 fee in addition to the $8.00 monthly fee or you can purchase the Founding Member selling plan that costs $196.00 per year. The latter is the best value for your money because it includes up to 8,000 listings for the entire year.

Selling Features
Compare
9.4/10
eBay
OnlineAuction
eBid
ePier
WebStore
WeBidz
CQout
Auction Fire
Listia
Auction-Warehouse
10
9.4
9.4
8.8
10
8.8
7.5
6.9
6.3
5

Listing your wares on this auction site is easy. There is an auction-listing tutorial on the website that will walk you through the selling process. Uploading products is easy because there are empty text boxes with pull-down menus that contain specific details to choose from, like colors and size. That way you can clearly and easily describe each item for potential buyers.

You can customize your listings with your own text. Once that is complete, you upload your photos. There are no strict formatting guidelines to follow, but the site recommends you use a 330x330-pixel JPEG image for optimal page viewing.

Once you have added your product information, you enter what kind of payment methods you accept and add auction enhancements if you choose. Auction enhancements are features such as bold text that can improve your listings and boost sales. Some of these enhancements have additional fees so read the fine print.

We like Online Auction’s trademarked Quick Bid feature, which works like a real auction and allows people to continue bidding on an item until the true highest bid is reached. Other sites have a time limit, so whoever sneaks in the highest bid at the last minute wins. When using this auction website, an auction continues as long as there are active bidders. The time limit will extend an additional 90 seconds. As a seller, this allows you to get the maximum amount of money for your goods.

Buying Features
Compare
9.4/10
eBay
OnlineAuction
eBid
ePier
WebStore
WeBidz
CQout
Auction Fire
Listia
Auction-Warehouse
10
9.4
9.4
9.4
7.5
7.5
8.8
9.4
8.8
8.8

OnlineAuction.com has a feedback system that allows buyers to view feedback left by other buyers. The system rewards sellers who provide excellent service and penalizes those who do not because buyers will avoid buying items from vendors with negative feedback.

Keep in mind if there are issues with a purchase you will have to work those problems out directly with the seller. There are no buyer protection policies through the auction platform itself so there is risk involved for buyers making a purchase on the site.

Advanced search features allow your buyers to look for specific items. With almost fifty categories to browse, you can shop for items including sports memorabilia, antiques and clothing and shoes. Buyers can even save their favorite sellers and products so they do not have to search for them later.

The auction site itself does not have a return policy so you set your own individual policies. Make sure your return policies are well defined and easy for buyers to understand.

Help & Support
Compare
10/10
eBay
OnlineAuction
eBid
ePier
WebStore
WeBidz
CQout
Auction Fire
Listia
Auction-Warehouse
10
10
9.4
9.4
6.9
9.4
10
7.5
2.5
5

You will get excellent customer service with OnlineAuction.com. The company website offers email and telephone contact information. We found it easy to contact and speak with a live agent. There is a FAQs page for commonly asked questions, and live chat and video tutorials.

OnlineAuction Summary:
9.7/10

One of the biggest benefits of selling through this auction website is the ease involved in calculating the expense of your selling fees. There are no variable fees to figure out based on your selling categories or percentages to calculate. You will pay less to sell on this site than you will with many others.

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OnlineAuction

Pros
OnlineAuction.com has low selling fees and more visitors than most of the other auction sites.

Cons
There is no third party resolution center so buyers and sellers have to resolve their own conflicts.

The Verdict
: 9.65/10

With a steady growing user base and readily available customer service, OnlineAuction.com is an affordable alternative for selling merchandise.

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