User Base:  

ePier has a relatively strong user base, hosting over 120,000 members and an average of 200,000 auctions.

Fees:  

ePier selling fees are better than eBay, but not great. While there are no initial listing fees, the final value fees are 5% for items sold under $25, with lower percentages for higher priced items (2% for the balance over $25, 1% for over $1,000).

Adding attention getters to your listing also costs a fee. You can have your listing featured by category or on the home page for $1 or $5, respectively. Making your text bold costs an additional 50¢.

Selling:  

Options for selling on ePier are decent, but not overly impressive. Sellers can sell duplicate items through a Dutch auction or at a fixed price. ePier doesn’t offer many customization options. There is no page counter to keep track of how many people have viewed an item. Sellers can’t block specific bidders, but can cancel bids if necessary.

Buying:  

Searching auctions on ePier is good, with advanced features making it possible to search for individual sellers, buyers, and even item numbers. If you’re interested in keeping an eye on an item with or without bidding on it, you can “watch” it and get online updates.

Reliability/Security:  

ePier utilizes a feedback system for both buyers and sellers. However, users do not have the opportunity to delete, revise, or reply to feedback.

ePier has received an unsatisfactory rating from the Better Business Bureau.

Help/Support:  

ePier offers online help in the form of various FAQs for new users, bidders, and sellers. A phone number is also provided for live assistance and email help is always welcome. ePier also has a community forum where you can find tutorials and other auction discussions.

ePier has a decent user base and some nice features, but lacks some advanced features and doesn’t offer nearly as much usability as other online auction sites. ePier has received an unsatisfactory rating from the Better Business Bureau due to a pattern of unanswered complaints concerning billing and collection, warranty, and refund or exchange issues. We suggest you look at our higher reviewed online auction services to find a better place to buy and sell your items. For the best online auction site, see our review of eBay. Or if you're looking for an eBay alternative, see our reviews of eBid and OnlineAuction.